www.pro-secure.com.au

Phone......1800 800 682

Common questions customers ask!

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Q:  One of your competitors told me you dont make the products just sell them is this true?

A:  No this is not correct all window & door products are manufactured by us in our factory, we deal with some of the best material wholesalers in this industry, this is how we can offer you the best service & best out come.

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Q: I  was told your a franchise business

A:  NO,  we are not a franchise.

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Q : Do you have a brick & mortar showroom.

A:( This question is always interesting.)

1.  Dedicated stand alone showrooms cost a bundle to operate, someone will pay & generally it is not  the business but the customer who pays in the end.

2.  We know from experience only 5% of customers want a showroom we service the other 95% of customers with service to their door free.

3.  To receive an accurate price we need to see & measure.

4. Our van contains a great selection of components, thus making selection much easier for you.

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Q: Why do you wear a security licence?

A.  Did you know any person selling screen doors ,safety doors, security doors or gates that contains a key, technically by NSW Government Law you must hold a security licence that way the NSW Police have done a background check & finger print check on this person, without this little detail you do not know what your letting in your home today ... would you agree!

      Security  Industry Licence # 409075850

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Q: Customer calls 5 businesses for a price of a particular door type, gets 5 different prices he states they are all the same so  he will purchase door from the lowest price.

A: Often we feel sorry for this type of customer shopping purely on price attraction often this type of customer is blind to spending money wisely, thinking of today & forgeting tomorrow, this cheap product was never constructed to last anyway & yet he still thinks he got a bargain.

A customer once told us her mother was never rich enough to buy cheap quality!

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Phone.....1800 800 682